TORRINGTON
ORTHOPAEDICS
Referral Orthopaedic Service for 21 years

PRIVACY POLICY

Last updated 29/10/2020

This privacy policy describes how Torrington Orthopaedics Ltd uses and protects any information that you give us either via our website, telephone or in person.

We, at Torrington Orthopaedics Ltd., are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this privacy policy.

This policy is effective from 24th May 2018. This policy page may be updated from time to time. We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping - We may use the information to improve our products and services. We may send promotional emails from time to time about new products or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

Security - We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal data we collect.

Retention period - Electronic and paper records are accessible on our system for a period of 2 years, after which they are archived for a further 3 years. At the end of 5 years these records are securely destroyed.

Opting out - If you have any questions or concerns about your privacy, or wish to exercise your legal right to access the personal information we hold about you, please contact us by Telephone: 01484 404770 or write to us at Torrington Orthopaedics Ltd, IES House, Mission St, Brighouse, West Yorkshire, HD6 1NQ, stating your full name and contact details.

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Torrington Orthopaedics Ltd, Mission Street, Brighouse, West Yorkshire, HD6 1NQ. 01484 404770
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